Privacy Policy of 7e77bet

1. Data We Collect

When you register for and use the 7e77bet platform at https://7e77bet.club, we collect personal data in several ways. The categories of data we collect, and the context in which each is gathered, are set out below.

1.1 Registration Data

When you create a 7e77bet account, we collect the information you provide directly: your full legal name, date of birth, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, or other — district, and postal code), mobile phone number, and email address. This information is required to create and maintain your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

1.2 Identity Verification Documents

To comply with Anti-Money Laundering (AML) regulations and to verify that all players are aged 18 or above, 7e77bet may request copies of identity documents including your National ID card, passport, or driving licence, as well as proof of address documents such as utility bills or bank statements, and proof of the payment method used for deposits. These documents are stored securely and are accessible only to authorised compliance personnel.

1.3 Financial Transaction Data

We record the details of all deposits and withdrawals made through your 7e77bet account, including transaction amounts in Bangladeshi Taka (৳), the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction timestamps, and associated reference numbers. We do not store full payment credentials such as bKash PINs or card CVV numbers — these are handled exclusively by the respective payment providers.

1.4 Betting and Gaming Activity Data

We collect a complete record of your activity on the platform, including all bets placed on sports markets (cricket BPL, IPL, T20 World Cup, football, kabaddi), casino game sessions (live dealer, video slots, crash games, Pool Rummy, Money Coming), wager amounts, game outcomes, bonus usage, and session durations. This data is used to manage your account, detect problem gambling patterns, and comply with responsible gaming obligations.

1.5 Technical and Device Data

When you access 7e77bet through a web browser or mobile device, we automatically collect certain technical information: your IP address, device type and model, operating system version, browser type and version, screen resolution, referring URL, pages visited within the platform, and session duration. This data is used for fraud detection, platform security, and improving the user experience.

1.6 Communications Data

We retain records of communications between you and the 7e77bet support team, including email exchanges with [email protected], live chat transcripts, and any correspondence related to account disputes or complaints. These records are kept for quality assurance, training, and legal compliance purposes.

2. How We Use Your Data

7e77bet processes your personal data for the following purposes, each of which rests on a documented lawful basis:

2.1 Marketing Communications

7e77bet will only send you promotional emails or SMS messages about bonuses, seasonal offers (BPL cricket season, Eid promotions, Pohela Boishakh specials), and new game releases if you have explicitly opted in to receive such communications during or after registration. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

2.2 Automated Decision-Making

7e77bet uses automated systems to detect and flag potentially fraudulent activity, suspicious betting patterns, bonus abuse, and indicators of problem gambling. Where an automated process results in a consequential decision affecting your account — such as a temporary suspension or a withdrawal hold — you have the right to request a human review of that decision by contacting our support team.

3. Data Sharing and Disclosure

7e77bet does not sell or rent your personal data to third parties. We may, however, share your data with the following categories of recipients where it is necessary and proportionate to do so:

3.1 Payment Processing Partners

To process your deposits and withdrawals, we share necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each payment partner operates under its own privacy policy and is independently responsible for the security of data within its systems. We share only the minimum data required to complete the transaction.

3.2 Game Content Providers

To deliver casino games (slots, live dealer, crash games) to your account, 7e77bet shares session tokens and pseudonymous player identifiers with certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. These providers do not receive your full registration data, and all data-sharing arrangements are governed by contractual data processing agreements.

3.3 Legal and Regulatory Disclosure

7e77bet will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, or where disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other criminal activity. In such cases, we will disclose only the data specifically requested and will document all disclosures.

3.4 Service Providers and Infrastructure Partners

We engage trusted third-party service providers to assist with operating the platform — including cloud hosting, email delivery, analytics, and cybersecurity services. These providers process data only on our documented instructions and are contractually prohibited from using your data for their own purposes. All such providers are subject to data processing agreements that require them to maintain security standards equivalent to those applied by 7e77bet.

4. Cookies and Tracking Technologies

7e77bet uses cookies and similar tracking technologies (including local storage and session storage) on the platform at https://7e77bet.club. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect information about how you interact with the platform. Cookies do not contain executable code and cannot access other files on your device.

4.2 Categories of Cookies We Use

4.3 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies, and set preferences on a site-by-site basis. Please note that disabling strictly necessary cookies may impair your ability to use the 7e77bet platform, including logging in and placing bets. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

5. Data Security Measures

7e77bet applies a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and 7e77bet servers is encrypted using industry-standard TLS 1.3 protocols. The padlock icon visible in your browser address bar confirms this encryption is active.
• Encryption at Rest: Sensitive data stored in our databases — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 7e77bet is restricted on a strict need-to-know basis. Only authorised personnel with documented job functions requiring that access are granted permissions to view player data. All internal access is logged and audited.
• Two-Factor Authentication: 7e77bet supports two-factor authentication (2FA) for player accounts to add a second layer of security beyond username and password. We strongly recommend all players enable 2FA.
• Intrusion Detection: Our security team operates continuous monitoring systems that detect and respond to unusual access patterns, brute-force attempts, and other indicators of compromise in real time.
• Regular Security Audits: The 7e77bet platform and its underlying infrastructure are subject to periodic security assessments by independent specialists to identify and remediate vulnerabilities before they can be exploited.
• Staff Training: All 7e77bet personnel who handle personal data receive regular data protection training. Our support team is specifically trained to verify player identity before discussing account details.

6. Data Retention Policy

7e77bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable law or regulatory obligation. Our key retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data (e.g., platform usage statistics) may be retained indefinitely as it no longer constitutes personal data under applicable data protection standards.

7. Your Privacy Rights

As a 7e77bet player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 5 business days and complete the requested action within 30 days. Where we are unable to fulfil a request — for example, because doing so would conflict with a legal obligation — we will explain the reason clearly.

7.1 Right to Access

You have the right to request a copy of all personal data that 7e77bet holds about you. We will provide this in a clear, structured format. There is no charge for a standard access request. If a request is manifestly unfounded or excessive, we reserve the right to apply a reasonable administrative fee or decline the request with an explanation.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain information directly through your 7e77bet account settings. For changes to core identity information (legal name, date of birth), we will require documentary verification before updating our records.

7.3 Right to Erasure

You may request that 7e77bet delete your personal data. We will honour erasure requests where the data is no longer necessary for the purpose it was collected, where you have withdrawn consent (for consent-based processing), or where you have objected to processing and there is no overriding legitimate interest. Please note that we cannot erase data that we are legally required to retain, such as KYC documents and financial transaction records subject to regulatory retention periods.

7.4 Right to Restrict Processing

You have the right to request that we restrict how we process your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or while an objection to processing is being considered. During a restriction period, we will continue to store your data but will not actively process it beyond what is strictly necessary.

7.5 Right to Data Portability

Where processing is based on your consent or on the performance of your player contract, and processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you can transfer it to another service if you wish.

7.6 Right to Object

You have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time. We will stop processing your data for marketing purposes immediately upon receipt of such an objection.

8. Policy Updates and Contact

8.1 Updates to This Privacy Policy

7e77bet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, legal obligations, or regulatory guidance. When we make material changes to this policy, we will update the "Effective Date" at the top of this document and, where the changes are significant, notify affected players by email to their registered address.

We encourage you to review this Privacy Policy periodically. The most current version is always available at https://7e77bet.club/privacy-policy. Continued use of the 7e77bet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

8.2 How to Contact Us

If you have any questions, concerns, or formal complaints regarding this Privacy Policy or the way in which 7e77bet handles your personal data, please contact our support team using the details below. We take all privacy enquiries seriously and aim to resolve concerns promptly and transparently.

• Email: [email protected] — available 24 hours a day, 7 days a week
• Response time: Acknowledgement within 5 business days; resolution within 30 days
• Time zone: Bangladesh Standard Time (BST, UTC+6)
• Language: English support available at all times